Subscription & Refund Policy

Clear terms for our verified strategies and portfolio subscriptions. Please read carefully before subscribing.

Strictly No Refunds for Change of Mind

Subscription fees are non-refundable. We do not issue refunds for change of mind, dissatisfaction with strategy or portfolio performance, or any other reason once a billing period has started.

This includes monthly and yearly plans, and all tiers (Pro, Premium, Elite).

Trying a tier and deciding it isn't for you is not grounds for a refund.

Perceived under-performance of a strategy or portfolio is not grounds for a refund.

Cancellation & Access

You can cancel your subscription anytime from your account. Cancellation stops the next renewal — it is not a request for a refund.

Access continues until the end of the current paid period.

No pro-rated refunds are issued for the unused portion of a period.

Downgrades take effect at the next renewal.

We Are Researchers, Not Advisors

Everything we publish is the result of our own research and public forward-testing on labs.nhuga.com. We do not recommend anything. We do not provide financial advice.

Our strategies and portfolios are tools you may choose to study or use — never recommendations to trade.

You are solely responsible for any trading decisions you take based on them.

Past performance, backtests, and forward-tests do not guarantee future results.

Exceptional Refund Cases

In narrow, verifiable cases we may issue a refund at our sole discretion.

Duplicate charges caused by a payment-gateway error.

Confirmed platform-side outage that prevented access for the full billing period.

Fraudulent charge on a card you can prove is not yours.

Chargebacks & Disputes

Filing a chargeback or payment-gateway dispute for a non-refundable subscription — instead of contacting support first — is a violation of these terms. Such disputes will be contested with the payment provider and the associated account will be permanently blocked from all future Nhuga services. Reach out to us first, always.

Risk Acknowledgement

Trading and investing involve substantial risk of loss and are not suitable for every person. The strategies and portfolios on Nhuga are the product of our own research and public forward-testing on labs.nhuga.com. They are tools, not recommendations. By subscribing you acknowledge that you take full responsibility for any trading decisions you make with them, and that Nhuga is not liable for any financial loss.

Have a billing question first?

Reach out to support before opening any payment dispute. We respond within 5–7 business days.

Contact Support